The Five Dysfunctions of a Team Workshop
Build trust, master productive conflict, and create peer-to-peer accountability so your team stops being polite and starts performing.
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Turn Team Dysfunction into High Performance
When teams avoid conflict, decisions don't stick, accountability struggles, and results suffer. This workshop fixes the behaviors and connects trust directly to execution.
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What are The Five Dysfunctions of a Team?
- Absence of Trust: When team members are hesitant to be vulnerable and open with one another.
- Fear of Conflict: Avoiding healthy debates and discussions, leading to artificial harmony.
- Lack of Commitment: Failing to buy into team decisions and goals.
- Avoidance of Accountability: Shying away from responsibility and holding others accountable in place.
- Inattention to Results: Focusing on individual goals rather than collective team objectives.
This workshop is supported by the associated assessment, The Five Behaviors® of a Cohesive Team.
How The Five Dysfunctions Workshop Transforms Teams
✓ Clear diagnosis of where your team is stuck
✓ Shared language for the five behaviors you can use daily
✓ Trust-building practices that create vulnerability-based trust
✓ Productive conflict skills to debate ideas passionately
✓ Commitment protocols so decisions stick
✓ Peer-to-peer accountability agreements
✓ Results-focused operating norms that prioritize collective outcomes
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Five Dysfunctions Workshop Logistics
What's Included:
- The Five Behaviors® Team Assessment for all participants
- Individual and team assessment reports with comparison to 4 million+ teams
- Team Behavior Map showing strengths and gaps across all five behaviors
- Facilitated team debrief on trust, conflict, commitment, accountability, and results
- Custom leadership playbooks for improved adaptation and integration
Who the Workshop is For:
- Leadership teams with unspoken tension or surface-level collaboration or navigating transition, growth, or dysfunction
- Intact teams (3-12 people) where decisions don't stick or accountability is weak
- Newly formed teams building foundation from the start
- Individual leaders ready to move from good to exceptional
Workshop Options
| Half-Day Workshop | **Recommended** 1-2 Day Workshop |
| Learn the framework | Integrate and practice the framework |
| Team assessment debrief and gap analysis | Trust-building exercises and vulnerability practice |
| Introduction to core tools for productive conflict | Productive conflict role-playing scenarios |
| Action planning for immediate shifts | Team agreements and comprehensive accountability norms |
Proven Impact & Results
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Looking for More Team Development?
About Tracy Winkler
Authorized Partner of Wiley's Five Behaviors®
Tracy is an Authorized Partner of Wiley, certified to deliver the Five Behaviors® of a Cohesive Team program based on Patrick Lencioni's bestselling book The Five Dysfunctions of a Team. With 30+ years of leadership experience, Tracy brings the framework to life through real-world application.
Five Dysfunctions of a Team Workshop FAQs
What's the difference between Five Dysfunctions and Five Behaviors?
Five Dysfunctions of a Team is Patrick Lencioni's bestselling book that introduced the framework. Five Behaviors® is the Wiley-certified assessment built on that framework.
This workshop uses the Five Behaviors® assessment and materials while teaching the core concepts from Lencioni's Five Dysfunctions model. You get the research-backed assessment (comparison to 4 million+ teams) plus the practical application of trust, conflict, commitment, accountability, and results.
Do we need to read the book before the workshop?
Not required, but highly recommended. The Five Dysfunctions of a Team is a quick 2-3 hour read that helps your team understand the framework before diving into the workshop. Tracy can also provide a summary or facilitate a book discussion as part of the engagement if needed.
How is this different from generic team-building?
Most team-building focuses on surface-level collaboration. This workshop diagnoses actual dysfunction.
You'll work on the behaviors that drive performance, not just feel-good exercises. And you'll have data (from the Five Behaviors assessment) showing exactly where your team stands compared to high-performing teams globally.
Is this workshop in-person or virtual?
Both work. In-person is strongly preferred for trust-building and vulnerability work. It’'s harder to build genuine trust through a screen.
That said, virtual can be effective for distributed teams when travel isn't feasible. Tracy uses breakout sessions, interactive tools, and carefully designed exercises to maintain engagement virtually.
What's the difference between the half-day and full-day workshop?
Half-day (3-4 hours): Assessment debrief, introduction to all five behaviors, identification of your team's gaps, and initial action planning. You'll understand the framework and know where to focus.
Full-day (6-8 hours): Everything in the half-day, plus deep practice building trust (vulnerability exercises), engaging in productive conflict (role-playing), making commitments that stick, creating peer accountability norms, and defining your team's collective results scoreboard. Includes 30-day follow-up coaching.
Full-day is best for teams serious about transformation, not just awareness.
How long does it take to see behavior change?
Most teams notice immediate shifts after the workshop, including more honest conversations, clearer commitments, and willingness to call out dysfunction when it happens.
Deeper cultural change (trust becoming the norm, conflict being productive instead of avoided, peer accountability replacing top-down control) typically takes 3-6 months of consistent reinforcement with the frameworks.
Take Your Workshop Further
Going beyond a single event, Tracy helps organizations transform their people and their operations for long-term results that stick.